Compliments, Complaints and Feedback

We value your opinion about your experiences with us. Completeting this survey is voluntary and will not affect the care you receive. You do not have to complete this survey, but we hope that you will. Your feedback will help us review and improve our service. Please complete the survey below: Feedback Please indicate the name of your service provider: First Name(*) Invalid Input Last Name(*) Invalid Input How long (or how many sessions) have you been involved in this service for?(*) Invalid Input The process of making the first appointment worked well(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input The waiting time for my first appointment was suitable:*(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input I felt understood by my service provider(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input I have benefited from the service(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input I felt comfortable to use the service(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input My privacy and confidentiality was upheld in this service(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input The communication between my service provider and GP was useful(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input I feel my service provider would welcome any feedback I have(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input I would be willing to be referred again if the need arose(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input I am aware of my rights to express concerns about any aspect of this service(*) AgreeNeither agree or disagreeDisagreeNot applicable Invalid Input Overall, how would you rate your wellbeing improvement with the program?(*) Not at allSlightModerateSignificantMajor Invalid Input Please tick the component(s) your health provider addressed well(*) Listened to my storyHelped me understand my concerns betterHelped my family understand my concernsWorked with me to set goals and plan strategies to achieve themSupported me to make changes in my lifeConnected with me personallyAdvocated on my behalfLinked me with other helpful servicesHelped my GP support me betterHelped me understand new skillsHelped me explore and make sense of my feelings and thoughts Invalid Input What does this service or your health provider do well?(*) Invalid Input What could be improved?(*) Invalid Input Any other comments?(*) Invalid Input Submit

Compliments, Complaints and Feedback Form

Feedback